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5 ways outsourced IT can give you ROI

The bottom line.

Since the very beginning of business, companies have strived to get their revenue potential maximized without burning out their employees or undergoing risky ventures. It’s never as easy as it sounds.

There are, however, simple things your business can do to improve the bottom line. For starters, we recommend turning to outsourcing (and especially so when it comes to technology).


Because outsourcing your IT gives you unique benefits that you’ve otherwise overlooked with an in-house team. Here are 5 distinct benefits of outsourcing that can give you some much-needed ROI.

1. Improve your access to IT resources

Often overlooked, one of the biggest benefits of partnering with an outsourced IT firm is access to a wealth of specialized knowledge and expert resources. IT people live technology 24/7/365, and it’s their sole professional duty to do so. 

For you, that translates to having an available team that will share their expert combined knowledge to support your technology requirements. That’s great for everything from application and data questions to important day-to-day infrastructure modifications.

And that’s just the knowledge side. Outsourced IT firms have access to a vast array of vendor partnerships to get you better deals on software, hardware, and other services. Because of their substantial client base, they have experience finding the right solution for you. And they have the expertise to deploy, support and maximize those investments.

That’s a direct translation to better equipment for less money and effort.

2. Step up your security posture

Security isn’t something you can take lightly nowadays. Studies show that you’re only a data breach or two away from facing some serious trouble, so it’s best to think proactively when it comes to cybersecurity.

Certain outsourced firms offer cybersecurity services as a part of their greater all-inclusive package (typically known as a “managed service” offering).

They proactively protect your business by assessing your network for vulnerabilities while shoring up your digital defenses. Considering how difficult and complex security can be, leaving it to the experts is far from the worst thing you could do.

Aside from regular protection, IT firms can also train your employees to be safer against threats like phishing and ransomware. Avoiding a single cyberattack is alone worth the effort.

3. Reduce your overall expenditures

It might seem too good to be true. A whole team of experts, and it’s supposed to save you money, too?

Sounds farfetched? – well, let’s dig deeper.

If you’re currently managing your own IT services on-site, you’ll need to pay for IT staff and their benefits to manage your technology assets.  You’ll also need to manage the IT staff, and that’s time away from growing your business.

On the other hand, if you choose to outsource your IT services with a managed service provider (MSP), you’ll pay a flat-rate monthly fee. You don’t need to hire extra staff, and with cloud infrastructure options, you could also forgo purchasing and maintaining expensive servers.

While the costs may seem about even at first, consider that your business will naturally scale up or down as the years go by. The flexibility of an MSP keeps you scalable without needing to hire, lay off, or re-train staff. Similarly, your hardware can be upgraded and downgraded while still being maintained by a team of experts. Furthermore, most teams don’t have the budget for the proper tools to monitor systems, manage the environment and track support requests.

In short, there’s lots of valuable time and effort that you can avoid spending if you outsource your IT, or at a minimum, augment your current team as-needed or on an ongoing basis.

4. Reduced downtime

There are few things more frustrating and stressful than dealing with regular bouts of downtime, especially when you are trying to run a business.

With so much of your day-to-day operations relying on technology and the web, every minute of downtime can severely cost you money. MSPs can proactively take care of your network, rather than reactively, so you don’t have to suffer from knee-jerk reactions to errors.

Additionally, they can assess your network and systems for bottlenecks. From there, they can upgrade and patch software and hardware, all while you continue mission-critical work.

5. The human element

We believe that technology is just a tool for those that it serves (in this case, we’re talking about your staff – your people). Outsourcing your IT gives your people the support they need to keep doing what they do best.

We know that people don’t like to manage and deal with IT, so it’s in everyone’s best interest to create a way for IT issues to get fixed ASAP. Outsourced IT is a way of giving your people a better method of support.

If you’re looking to learn more, give us a call. We’d love to empower you so you can focus on your business story.

About GDR Group

GDR Group is comprised of passionate professionals that know both IT and business. Through varied services like tech support, security solutions, backup & recovery, staffing and more, we help guide businesses through success. Call 844-GDR-GROUP or contact us directly to see how we can help you.