Businesswoman working on computer in shop

3 clear-cut ways a managed IT service provider can assist your company

Businesses are always on the hunt to increase their operational efficiency and cut their costs.

That may be easy to do in some parts of the business. You can hire interns to cut on labor costs for menial tasks. You can find a cheaper coffee supplier for the break room.

But some areas require a little more effort. We’re talking about the IT department here.

Internal IT departments often struggle with putting out proverbial fires and handling troublesome IT projects.

However, you can always turn to professional managed IT services to take care of these things for you.

In fact, we’ve identified 3 distinct ways that they can help your company grow and become more successful than ever before.

#1 – Proactive IT support

If you’ve ever had a computer issue, you’ll know how annoying it is to sit and wait for someone to come and rescue you.

Each second of downtime for you (or any member of your staff) is going to cost you dearly.

But with a managed IT service provider (aka an MSP) as your partner, you can get around-the-clock support for these issues. If you have a problem, you’ll have an experienced technician guiding you to full computer recovery within a short period of time.

Why it’s great for your business:

Managed services operate on a flat-rate fee.

It’s actually in the best interest of your managed services partner to quell issues before they ever come up.

That’s why managed service providers work so diligently – by proactively taking care of your IT infrastructure and systems, they effectively reduce the number of potential errors and trouble tickets from ever arising in the first place.

#2 – Professional security services

Security is a top concern of organizations of all sizes.

Despite that, only 14% of small businesses rate their ability to mitigate cyber risks, vulnerabilities and attacks as highly effective

The challenge? Security is a really broad topic.

Proper security measures include protecting the network, the endpoints, the servers, and more. It includes training staff on security strategies and applications. Security efforts never sleep, either. To be fully protected, you need to have active security measures running within your organization 24/7/365.

Why it’s great for your business:

Proper security maintenance, management and training will sap valuable time and resources that you just don’t have.

But the right managed service provider can dispatch experienced teams of experts to help you at a moment’s notice.

They’ll also use advanced next-gen security applications and devices to keep your employees, clients, hardware, and data fully secure. That’s often included in the price of a managed service agreement.

#3 – Comprehensive bundled services

When it comes to IT, there’s a very good chance that your business isn’t doing everything it should.

Internal IT departments are limited in scope based on your current (and immediate) IT needs, as well as the IT budget. But MSPs get a little more flexibility.

Why it’s great for your business:

The right MSP will take care of many aspects of your technology that you might have never even considered.

That includes building a solid data backup and recovery plan, creating organized network documentation, recommending upgrades to your IT infrastructure, and more.

The keyword here, of course, is “managed”. MSPs don’t just handle the present challenges. They utilize their catalog of services and industry expertise to build a proper roadmap and strategy for you.

That’s value that you just can’t get from your typical “IT guy”.

Finding the right MSP for your business

Yes, managed services save you time, money, and frustrations. That’s a given.

But the most valuable quality they bring to the table is the ability to become a true business partner that goes beyond simple outsourced IT support.

Of course, it’s hard to capture everything that a good IT partner can do in a single blog. But we’re more than happy to continue the conversation.

About GDR Group

GDR Group is comprised of passionate professionals that know both IT and business. Through varied services like tech support, security solutions, backup & recovery, staffing and more, we help guide businesses through success. Call 844-GDR-GROUP or contact us directly to see how we can help you.