Initiatives for bring your own device (BYOD) and corporate owned, personally enabled (COPE) have flooded organizations’ networks with mobile devices. With hundreds, thousands, or more mobile devices to handle, businesses have turned to mobile device management (MDM) solutions. While these solutions are meant to make it easier to manage devices, they sometimes create new challenges of their own.
With IT staff changing roles or leaving organizations, training on your MDM solution can prove to be a waste of time. Considering you cannot leave this part of your business strategy unstaffed; you need a more permanent solution. At GDR Group, we provide 24/7 expert support for your MDM solutions so you can focus on running your company.
Businesses depend on MDM for more than just mobile device inventory and tracking purposes. MDM often handles the distribution of your enterprise applications or managed access to app stores. Has a user lost a mobile device that hosts sensitive company data? Remote wiping devices using an MDM platform is the only sure way to remove the data before someone accesses it.
With your IT staff already spread thin, adding this workload to their duties may result in a poorly managed program. Since today’s enterprise needs are dependent on mobile devices, organizations cannot afford to ignore proper MDM administration. Our trained staff can take the burden off your teams by performing common MDM tasks:
With passwords and passcodes still being popular means of authentication, password policy enforcement is crucial. Rules set up through MDM need to be monitored and regularly validated for their effectiveness. The same can be said for applications. But managing whitelists and blacklists for applications can become a real chore for your employees. Our support service can supplement your team to run an efficient MDM program.
Furthermore, data encryption enforcement or containerized applications are effective means of securing data on-device. However, if your team does not fully understand or properly configure these implementations, they can be useless, costly services. Knowledgeable employees can be very costly to staff year-round. Yet, without the right people on the job to support your MDM program, how can you succeed?
By contracting services to support your MDM, not only are costs reduced but you also retain the skills of qualified staff when you need them most. Your staff will come and go, taking valuable knowledge right out the door with them. They also may not be experts in MDM to begin with, meaning your program will not be as effective as it should be.
What about when key personnel call in sick? With our third-party support, assistance is there when you need it. Issues with your MDM platform or unforeseen failures will not bring your organization to a grinding halt.
As a leading provider of mobile device management and monitoring solutions in the Los Angeles, CA area, we will bring the knowledge and expertise that you need. There will not be any expenses associated with idle time paying staff to sit around waiting for tasks to come up. Contact us today to find out how we can give you the MDM support you need.
